May 18, 2024

Wendy’s has accomplished a transition to Oracle Fusion Cloud Functions and Oracle Cloud Infrastructure, unifying the platform it makes use of for its HR and Finance operations.

Based on Oracle, the second-largest hamburger chain has moved its “business-critical workloads to Oracle Cloud Infrastructure (OCI)” in an effort to “improve productiveness, increase enterprise insights, and enhance the expertise it delivers to its rising buyer base.”

Wendy’s beforehand relied on quite a few guide processes which have been ill-suited to the chain’s world enlargement, main to varied buyer assist points.

“Our imaginative and prescient is to create quick, frictionless, and enjoyable person experiences for our workers, franchisees, and front-line staff to assist drive constant, fast, and handy buyer experiences,” stated Stephanie Shaw, vp of enterprise know-how, Wendy’s. “Aligning Finance and HR on Oracle Fusion Functions Suite has allowed us to simplify and automate enterprise processes to assist construct a tradition of innovation and inclusivity and allow workers to spend much less time on administrative duties and extra time eager about and interesting with our prospects.”

Shifting the corporate’s HR operations to Oracle Fusion Cloud Human Capital Administration (HCM) will equally assist the corporate streamline its HR processes.

“The fast-service restaurant trade is fiercely aggressive, and workers and managers play a key position in elevating manufacturers by means of quick and pleasant customer support,” stated Steve Miranda, govt vp of purposes improvement, Oracle. “With Oracle Fusion Functions Suite, Wendy’s can automate processes and make quicker, better-informed selections to ship distinctive buyer experiences. Shifting ahead, Wendy’s has the know-how basis to embrace new providers because it pursues its firm imaginative and prescient.”

The announcement is a giant win for Oracle and underscores the corporate’s long-standing declare that it presents the best-integrated cloud expertise.